Delete your OddsOut account or data

App: OddsOut · Developer: OddsOut, Lda (NIPC 519558456, Funchal, Portugal) · Last updated: 10 October 2026

You can delete your OddsOut account and everything in it at any time, without asking anyone's permission. You can also delete parts of your data and keep your account.

Delete your account

Inside the app

Open OddsOut and sign in.
On the Home screen, tap the settings icon (⚙) in the top-right corner.
Scroll to the bottom and tap Delete Account.
Enter your password and tap Delete Forever.

The deletion happens straight away and cannot be undone. For your safety, it needs a recent sign-in: if the app asks, sign out, sign back in, and try again.

If you can no longer open the app

Email support@oddsout.app from the email address of your account, with the subject Delete my account. We confirm it is you and delete the account and its data within 30 days.

Deleting your account does not cancel a subscription. Subscriptions are billed by Google Play. Cancel it first in the Play Store → Profile → Payments & subscriptions → Subscriptions → OddsOut.

What is deleted

Your sign-in account and email address
Your profile: pseudonym, country, quit date and spending figures, questionnaire answers
Your journal entries, mood and urge logs, relapse records and weekly progress
Your plan for the hard day
Your goals and the money set aside for them
Your conversations with Odd, the app's companion
Your group memberships, your Battle Buddy connection and your card on the buddy board
Your trusted person at a distance, and the summary that recognised their phone
The key that encrypts your journal and your plan, from your account and from your phone — any leftover encrypted copy becomes unreadable

What is kept, and for how long

Forum posts and replies you wrote stay in their threads so the conversation still makes sense for others, but your name and ID are replaced with Former member. Nothing in them links back to you. You can delete them yourself before deleting your account.
Messages you sent to a Battle Buddy remain visible to that person, under your pseudonym, and are no longer linked to any account.
Reports are kept as moderation records. The feedback and ideas you sent us are deleted in the following days.
Invoices are kept for 10 years, as tax law requires, apart from your recovery data.

Delete some of your data and keep your account

Inside the app

You can delete, from the item itself:

your forum posts and replies
your messages in groups
your goals

Anything else

To delete any other data — journal entries, your mood history, or anything we hold about you — email support@oddsout.app from the email address of your account and tell us what you want removed. We reply within 30 days and confirm once it is done.

See also: Privacy Policy · Terms of Service · Support